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Our Mind Workplace human resource and workforce management software reduces the time spent on core HR functions and recruitment by 71%. Find out the details about how our MWP helped, click here.
The Mind Efficiency module from our Mind Workplace workforce management software automates leave application, scheduling and time management for an EdTech startup. Know more about how we did it!
Our call center QA software helps a leading dental insurance company collect customer research data based on various KPI metrics to implement 100% accuracy of its market insights. Find out how we did it!
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Check out how our Mind QA tool helped improve the performance of collections and improved the revenue impact by 142% for a third-party collection agency.
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Discover how our Mind QA tool helped increase net conversion and significantly drop the cancellation rate for a hospitality client.
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Renowned health and supplement brand increases its revenue by streamlining training and technological challenges. Find out about it in detail; click here!
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Check out how our Mind FAQ tool helped bring down the AHT and improve capacity to ensure better customer support and improved customer experience for a hospitality client.
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Find out how our Mind FAQ tool helped reduce AHT by 15% and improved the call handling capability of the agents for our e-commerce client.
Omind Technologies’ develops customized interaction tool for a leading nationalized bank’s customer to increase CSAT score to 4.0+, while maintaining a resolution rate of 93%. Know how we did it; click below!
Our Mind Workplace human resource and workforce management software reduces the time spent on core HR functions and recruitment by 71%. Find out the details about how our MWP helped, click here.
The Mind Efficiency module from our Mind Workplace workforce management software automates leave application, scheduling and time management for an EdTech startup. Know more about how we did it!
Our call center QA software helps a leading dental insurance company collect customer research data based on various KPI metrics to implement 100% accuracy of its market insights. Find out how we did it!
Check out how our Mind QA tool helped improve the performance of collections and improved the revenue impact by 142% for a third-party collection agency.
Discover how our Mind QA tool helped increase net conversion and significantly drop the cancellation rate for a hospitality client.
Renowned health and supplement brand increases its revenue by streamlining training and technological challenges. Find out about it in detail; click here!
Check out how our Mind FAQ tool helped bring down the AHT and improve capacity to ensure better customer support and improved customer experience for a hospitality client.
Find out how our Mind FAQ tool helped reduce AHT by 15% and improved the call handling capability of the agents for our e-commerce client.
Omind Technologies’ develops customized interaction tool for a leading nationalized bank’s customer to increase CSAT score to 4.0+, while maintaining a resolution rate of 93%. Know how we did it; click below!
Mind Workplace is a fluid employee management framework that streamlines and simplifies every aspect of employee management. It provides you with accurate insights to focus on your employees throughout their life cycle and achieve business success.
Our Mind QA, a contact center quality management software combines voice-to-text and speech analytics with machine learning to better understand your customers and measure your support efforts. With Mind QA, it is possible to analyze 100% of the conversations between customers and agents, gain valuable insights.
With Mind FAQ, it is easy to deliver superior customer service without increasing agent effort. As a FAQ tool provider, Omind Tech’s automated FAQ software is designed to analyze human sentiment and provide timely and accurate solutions to the agents using advanced Natural Language processing, ensuring a better customer experience.
Our advanced AI chatbot software and solutions come with intelligent language understanding systems and machine learning capabilities that allow you to capture the intent and utterance and promote customer self-service. Customers today are tech-savvy and prefer self-service over call queues.
MIND RPA, alongside humans, creates resilient businesses that provide superior customer and user experience across enterprises. One of the new age RPA solutions, Mind RPA, can -Effortlessly blend unstructured and structured processes into a conventional workflow.
The HR recruitment software solutions influence the human resource team to a vast extent. From improving the candidate experience to increase HR employee engagement, the software proves to be efficient in all aspects.
Businesses with a large number of employees often find payroll processing a time consuming and stressful task where the accountants have to work on routine calculations manually, leaving scopes of human error. In order to run their business efficiently, business need to process their payroll efficiently..
Training and development is the most pivotal section of human resources. Be it a new employee or the existing workforce, high-impact training is positively required to accelerate business growth. For HR managers, it is pretty difficult to manage corporate training while serving other HR activities.
Mind Quality is a quality enhancement product in our Omind family. It ensures quality benchmarking across various processes under a single customer or across various processes under different regions. It gives various analytical outputs based on customized scorecards. These scorecards can give..
Mind Efficiency is one of the leading employee efficiency software that caters to small and medium enterprises. The software is known to boost employee efficiency and performance by tracking and leveraging real-time employee data and identifying performance gaps. It helps management in data-driven decision-making regarding their employees..
Mind Community is the state-of-the-art employee engagement software that helps small and medium enterprises minimize employee burnout and attrition by boosting employee morale. In this age of remote working, Mind Community can help you effortlessly engage employees through feedback, survey, automated mood tracking and more...
Mind Insight is a new-age HR reporting and analytics software from Omind Technologies that helps small and medium enterprises facilitate data-driven decision-making through generation of error-free real-time HR reports without any human intervention. The automated process ensures better HR operations by automated report generation that minimizes human errors..
Mind People is an advanced core HR software from Omind Technologies that allows small and medium enterprises boost their HR team’s efficiency through automation of routine HR tasks with digitally-enabled core HR software. It also facilitated progression, e-separation and allows your team to quickly find contact details through people’s directory and much more..
