Improve Your Workforce Morale By Defining Your Workplace Policies.
Well-defined policies and documents help the organizations to build a robust employee morale with a positive work environment and culture. Going through these policies, employees can maintain good behavior and performance standards in the workplace. With Omind’s policies section, you can upload all the policies and procedures and keep your workforce posted.
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Better Decision-Making with Better Guidelines.
Policies like work from home security policy, employee joining policy, post-pandemic exposure in the workplace, etc., contain guidelines to educate the staff about working remotely and in the office. Studying the policies makes it easier for your employees to understand the workflow without disturbing the managers or leaders. Leveraging the policy feature is thus crucial for making better business-related decisions for both managers and staff.
Help The New Hires With A Clear Insight Into Your Company
New hires usually have plenty of questions about company policies and regulations. Omind gives you the option to assist your new hires by providing a clear company framework. This way, we help you to provide accurate and meaningful information to your new employees.
Keep Your Workforce Updated With The Policies And Documents
Protecting the workplace from employment legislation breaches is easier with Omind’s policies and document section. Uploading the appropriate guidelines in the portal, you can easily keep your workforce up to date and avoid vulnerable activities.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
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