Try out Omind’s KAT feature for performance evaluation
Omind’s KAT module allows managers to conduct several assessment tests for diverse projects. They can easily gauge the employee performance using the module and accordingly optimize the work strategy for the team to ensure high productivity.
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Plan assessments according to your business schedule
Planning assessments is a significant part of employee performance evaluation and learning development. We enable leaders to set various assessment programs and evaluate employees based on their skillsets and knowledge. Schedule the assessments for your employees and keep them engaged with the workplace.
Easy to analyze employee progression
Employee progression reports are important to understand the capabilities of the workforce. Be it the manager or the employee, Omind's KAT system makes it easier to view the report and determine the strengths and weaknesses. The reports are essential for your management team to take optimum decisions regarding the work strategy and proceed further towards the employee appraisal program.
Seamless talent management
Would you like to plan out the career paths of your employees? Omind’s knowledge assessment test module is the answer for seamless talent management in the workplace.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
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