Advanced courses and training for upgrading knowledge
Omind's level-up programs are properly designed with a myriad of advanced courses. The courses are aligned to upgrade the skills and knowledge of the workforce from different job roles and designations. Raise your talents to higher standards by offering them advanced courses and training programs.
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Diverse level up programs for a growing workforce
Do you want your talents to improve their skillsets and individual performance? Omind's level-up courses and diverse programs are designed to grow the knowledge of the employees and improve their capabilities. It covers soft skill training, managerial training, security awareness training, quality analyst training, and many more.
Regular assessments to identify strengths
The advanced training programs are organized to aid the employees to achieve an upgraded position in the workplace successfully. Omind’s level-up feature gives you the option for regular assessments to analyze the learning effectiveness and optimize the learning strategy. Without breaking a sweat, you can run a smooth online test after every program and help the learners improve their skillsets.
Certification for recognition
Formal recognition from the employer always inspires the employees to complete the training and motivates them to give their best performance. Definitely, it creates a benchmark and makes it easier to improve their individual competencies. With Omind's level-up coaching sessions and corporate training certificates, you can help your employees augment their careers in their respective field.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
OUR Case Studies
See How Our Digital Process Automation Solutions Helped Our Clients
Kyt Streamlines Employee Management With Mind Efficiency
The Mind Efficiency module from our Mind Workplace workforce management software automates leave application, scheduling and time management for an EdTech startup. Know more about how we did it!
Improving Core HR Function Using Mind Workplace
Discover how our Mind Workplace implementation led to a 71% reduction in the time spent on processing personal information for HR department for our BPO client.