Employee Evaluation Software

Identifying the real talents made simple and efficient.

Develop & Hone Talents with an Enhanced Employee Evaluation Software

Implement skill assessment, competency management, and performance evaluation from a single platform. Revamp your employee evaluation process with relevant KPIs, KRAs, and metrics with our employee evaluation software. Enjoy flexibility of setting custom targets and desired timelines. Align employee performance with organizational goals for a comprehensive employee evaluation.

Our employee evaluation tool enables deployment of performance standards with customizable performance metrics. You can add and change components for different evaluation needs for different departments. Define user-specific views of evaluation for managers, team leaders, and employees.

Upload your employee evaluation details and view performance analytics with actionable insights. Employees can conduct self-evaluations and review improvement areas from the dashboard. Comparative views let team leaders spot issues that need immediate attention. Managers can get an overview of the outcome at a glance.

Our employee performance evaluation tool lets managers recognize and reward talents. It also identifies non-performers and reasons for poor performance. The tool can discover employee progress, operational issues, and improvement areas. This way, it helps you build a productive and resilient team to improve business efficiency and outcomes.

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Constant Evaluation & Regular Feedback

Determine the frequency of the performance evaluations for the employees. Monitor employees and upload reports for continuous evaluation and a holistic view on performance. Cut down biasness with clear targets, goals, and metrics. Acknowledge employees based on their skills, knowledge, and effort. Motivate employees to perform well with fair evaluations. It will also promote a performance-driven culture in the organization.

Extensive Customization & KRA Alignments

You can create custom employee evaluation program with performance standards and KRA alignments. Create tailored evaluation models with metrics and assign importance and priority to each. A configurable evaluation matrix allows level-based dashboard customization. Engage employees with a gamified view of employee evaluations.

Employee Evaluation Software - Well-defined performance standards with employee evaluation software
Project-based performance evaluations for better transparency

Scale Employee Evaluation Practices

Ensure fair and transparent evaluation process for employee improvement and rewards & recognition management. Conduct easy and hassle-free evaluations with a consistent application. Our tool offers configurable reports and smart employee promotion and incentive management options. Data export is seamless for comprehensive reporting, evaluation reviews, goal tracking, and analytics.

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Our Testimonials

It’s our pleasure to share what our customers say

client

The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.

Subscription-based Delivery Startup, India

client

Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.

UK’s Largest Hospitality Chain

client

Love Mind FAQ! I can definitely see its value and it is so useful for the team.

Energy Service Provider, USA

client

Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!

Autoparts Ecommerce Brand

client

I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.

India’s Largest Hospitality Chain

client

I love the automated queue monitoring. Very helpful, thank you.

Vehicle Shipping Company, USA

OUR Case Studies

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