Careers – Omind Tech

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Join Omind Technologies and shape your career with the biggest stepping stone. Experience our compassionate team that works together to make wonderful digital products happen.

Technical Writer

  • Location: Kolkata/Mumbai (On-site)
  • Qualification: Bachelor's or Master's degree in English
  • Experience: 3+ years in writing technical content
  • The ideal candidate will be responsible for writing about technical products and services.
  • The candidate will need to form technical documentations, including case studies, whitepapers, scripts, etc.
  • He/she will need to write, edit, and strategize section updates related to UI and UX.
  • The candidate will be working closely with developers, SMEs, and product marketing team.
  • The ideal candidate will be responsible for proof-reading content and maintaining required quality on the content created.

  • Proficiency in technical writing capabilities
  • Experience in data visualization and knowledge of Microsoft and similar applications
  • Good understanding of the software products, SaaS, and content quality analytical capabilities
  • Ability to manage multiple deadlines simultaneously and work on tight schedules
  • Excellent verbal and written communication skills 

... [Read more]

Business Analyst

  • Location: Kolkata 
  • Qualification: Bachelor’s or Master’s degree in IT or Computer Science 
  • Experience: 5+ years in analytics and systems’ development capacity 
  • The ideal candidate will have to partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. 
  • The candidate will evaluate, analyze, and communicate requirements on a continual basis, and maintain systems’ processes, including the delivery of monthly status reports to all appropriate parties. 
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. 
  • Conduct daily system analytics to maximize effectiveness and troubleshoot problems. 
  • Develop meaningful and lasting relationships with partners for optimized system integrations, and respond to questions and concerns from managers and executives with supporting research and recommendations. 
  • Should be able to draft the solution, which is as per business requirement. 
  • He/she should be able to interact with clients for understanding business requirements and translating it into business requirement document. 

  • Proficiency in Automation, Digital Transformation, Speech to Text, AI  
  • Analytical abilities 
  • Excellent communicator with ability to translate data into actionable insights 
  • Working knowledge of Microsoft and relevant applications 
  • Capabilities in project and user-testing management 
  • Experience with data visualization 
  • Proficient technical writing capabilities 

... [Read more]

Transition Manager

  • Location: Kolkata
  • Qualification: Any graduate in any specialization
  • Experience: 3+ years in leadership role
  • The Transition/Project Manager is expected to transition or migrate the process/function and provide support to the service delivery teams for such initiatives.
  • He/she will be accountable for all process migrations to Omind Technologies and deliver Shared Services Strategy in terms of pipeline and growth.
  • He/she will be responsible for planning, managing and driving the implementation of multiple medium-to-large scale process transitions or migrations or any internal projects. He/she has to negotiate and own SLAs and KPIs till the completion of the transition process, while adhering to the framework for project planning, execution, and delivery.
  • He/she will have to track action and Task Logs.
  • He/she should know the Transition Models/Approaches for an added advantage.
  • The individual will also be responsible for managing the transition of in-scope processes across the Council. He/she will be responsible for the successful execution of the transition, which will include preparation of transition and training plan, ensuring that detailed SOPs are developed and signed-off, operating metrics are aligned and approved, and processes are transitioned as per agreed SLAs.

  • Strong project management skills
  • Strong documentation skills
  • Strong presentation skills
  • Excellent MS Office knowledge (Word, Excel, PowerPoint etc.)
  • Work experience on BPO/Tech processes

... [Read more]

DevOps Engineer

  • Location: Kolkata
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 3+ years
  • The applicant has to collaborate with coworkers to conceptualize, develop, and release software.
  • He/she should be able to conduct quality assurance to ensure that the software meets prescribed guidelines. Also, rolling out fixes and upgrades to software is a part of the job role.
  • Secure software to prevent security breaches and other vulnerabilities. Collecting and reviewing customers' feedback to enhance user experience.
  • Should be responsible for suggesting alterations to workflow in order to improve efficiency and success.
  • Should be able to pitch ideas for projects based on gaps in the market and technological advancements.
  • He/she must have knowledge of both front-end website architecture and back-end website development.
  • He/she will be responsibilities for creating servers and databases for functionality.
  • Should be able to ensure cross-platform optimization for mobile phones and responsiveness of applications.
  • Has to work alongside graphic designers for web design features and to See through a 
  • project from conception to finished product.

  • Type 4 DevOps 1 FTE
  • Type 3 Full Stack
  • Docker (Kubernetes)
  • Advanced MS Excel
  • APACHE (optional)
  • VBA (optional)

... [Read more]