Come, Join Our Team

If you're passionate to make a difference with your work, we'd love to have you onboard.

Be a Part of Our Modern Workforce

Join Omind Technologies and shape your career with the biggest stepping stone. Experience our compassionate team that works together to make wonderful digital products happen.

Sr. UX Designer

  • Location: Kolkata
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 7+ years in Product Design
  • Conducting user research and testing to inform product decisions.
  • Creating wireframes, prototypes, and high-fidelity designs
  • Developing design systems and style guides
  • Ensuring design consistency and adherence to branding guidelines
  • Communicating design concepts and designs to stakeholders
  • Collaborating with cross-functional teams to launch and iterate on products

  • Strong portfolio showcasing product design experience
  • 7+ years of experience in SaaS product design, user-centered design, and interaction design
  • Experience in designing and delivering user-centered software products for web and mobile platforms
  • Familiarity with design tools such as Sketch, Figma, Adobe Creative Suite, and other design tools
  • Ability to work in a fast-paced environment, with the ability to manage multiple projects simultaneously
  • Excellent communication, collaboration, and problem-solving skills

... [Read more]

Graphic Designer

  • Location: Kolkata
  • Qualification: Graduate (Any stream)
  • Experience: 2+ years
  • Creating PPT design
  • Designing landing pages, banners, social media posts, newsletters, infographics, etc
  • Designing graphics for product illustrations, creative brochures, whitepapers, etc

  • Strong communication (spoken and written) is a must
  • Advanced knowledge of PPT & Adobe (Photoshop, Illustrator)
  • Understanding of design and colour psychology, typography, UX, and Google Fonts will be an added advantage
  • Must be in absolute sync with recent design standards and trends
  • Good presentable skill and personality

... [Read more]

Tableau Developer

  • Location: Kolkata / Mumbai
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 3+ years
  • Creating visualizations for the data extracted with the help of Tableau
  • Identifying patterns and meaningful insights from data by analyzing it
  • Designing dashboards
  • Managing Tableau Server
  • Managing big data
  • Twisting SQL queries for improving performances
  • Examining glitches in business processes and resolving them
  • Finding the key areas of automation to make the business processes smooth
  • Developing reference documents or reports for the finalized project

  • Excellent analytical skills to analyze business needs
  • Expertise in handling all Tableau products (Desktop, Public, Server, Online, and Reader)
  • Problem-solving skills to resolve the issues that appear during the development
  • Good written and communication skills
  • Excellent team-building skills
  • Good knowledge of handling databases and proficiency in SQL

... [Read more]

Sr. RPA Developer

  • Location: Kolkata / Mumbai
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 5+ year
  • Design, code, and test automation workflows using UiPath
  • Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator
  • Provide solution designs to customers throughout the deployment of new deals, during POCs and project implementation phase.
  • Make changes to the robot code during implementation as needed
  • Develop workflows and custom activities using Vb .Net/C#
  • Responsible for the overall testing cycles
  • Deliver technical training, demos, and blueprints and provide the necessary support for new/existing clients

  • 4+ years of experience in the IT industry with a code development background
  • Strong technical skills in UiPath, and end-to-end UiPath offerings
  • Minimum of 2 years of experience in developing, and implementing automation workflows in UiPath.
  • Understanding of workflow-based logic and hands-on experience with RE-framework.
  • Excellent communication skill is a must
  • Basic programming/Scripting knowledge on VBA/VB/java/C# script is a must (or any scripting language, python is a plus)
  • Knowledge of cognitive automation with OCR tools, and AI/ML skills is a plus.
  • Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
  • Domain knowledge in BFSI or Healthcare or Insurance or Retail is a plus
  • Experience working on other RPA tools/vendors is a plus

... [Read more]

Sr. Full Stack Developer

  • Location: Kolkata / Mumbai
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 4+ years
  • Meeting with the development team to discuss user interface ideas and applications.
  • Reviewing application requirements and interface designs.
  • Identifying web-based user interactions and flow.
  • Developing and implementing highly responsive user interface components using react concepts.
  • Writing application interface codes using JavaScript following react.js workflows.
  • Troubleshooting interface software and debugging application codes.
  • Developing and implementing front-end architecture to support user interface concepts.
  • Monitoring and improving front-end performance.
  • Documenting application changes and developing updates

  • Previous IT experience working as a React.js and Node.js developer and understanding of the MERN stack.
  • In-depth knowledge of JavaScript, CSS, and HTML.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with database technology such as MySQL, Oracle, and MongoDB.
  • In-depth understanding of Functional and State Components, Lifecycle Methods.
  • Experience with user interface design.
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting and error handling skills.
  • Understanding microservices and cloud platform is a plus.

... [Read more]

Quality & Speech Analytics Manager

  • Location: Kolkata / Mumbai
  • Qualification: Bachelor's degree in a related discipline desired (i.e., business, statistics, etc.)
  • Experience: 8+ years
  • Work closely with product owners and vendor managers to ensure QA policies and procedures are followed and regulatory compliance is maintained along with agent performance standards for voice and back office.
  • Lead VoC Insights team and administration of speech analytics tool to produce data analysis, key findings, initiate action and drive improvement.
  • Execute the strategic plan/roadmap to leverage best practices in innovation for Speech Analytics and Quality of Service journey functions in a highly regulated environment across the organization.
  • Lead the team to support operations in key metric areas (customer satisfaction/effort, quality scores, etc.)and work with key stakeholders and partners to affect positive change in processes, agent behaviors, training, and technology
  • Define the Quality-of-Service strategy and promote speech analytics tool usage to optimize this journey
  • Identify quality insights, and inconsistencies in servicing through the quality assessment and the real consumer experience.
  • Perform root cause analysis (RCA) with corrective and preventive action plans for post-delivery errors
  • Build process improvement cadence with a closed loop result
  • Perform comprehensive data analysis, lead development of dashboards, and data visualization
  • Ensure accurate and timely reporting (scheduled and ad hoc)
  • Oversee reporting, development of real time dashboards and provide readouts
  • Overall, this person will add value by bringing strong leadership, effective communication (written/verbal), business acumen, advanced analytical skills, and a relentless drive for results to the role

  • Comprehensive understanding of Speech Analytics technology, contact center experience and a proven track record of delivering high quality of service at the point of consumer interaction
  • 8+ years leadership experience in contact center, quality assurance or data analytics (preferably speech analytics)
  • Experience leading direct/dotted line reports and matrixed resources
  • Experience working with cross-functional teams to implement project/program requirements
  • Experience with CSAT surveys and verbatim
  • Prior multinational experience
  • Travel may be required

... [Read more]

ChatBot Developer

  • Location: Kolkata / Mumbai
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 4+ years
  • Develop key product features and complex software solutions within existing large-scale enterprise applications and new strategic initiatives using preferred languages.
  • Assist with generating and analyzing business and functional requirements for proposed software solutions.
  • Participate in architectural and database design discussions as they relate to product direction.
  • Create design specifications, documentation, and unit testing plans as defined by the Software Development Life Cycle process.
  • Complete development tasks independently as well as under direction from the product architect and development leads.
  • Maintain and support software solutions post-production.
  • Develop features completely including the front-end components and the backend systems.
  • Work closely with other engineers to develop the best technical design and approach for new product development.

  • Professional experience in software development of high-availability and high-volume web applications.
  • Experience with custom application software development using .Net, C#, SQL server, JavaScript, and CSS.
  • Microsoft Bot Framework, Azure Cognitive Services, VS 2017/19 SQL query design.
  • Knowledge of Azure architecture, design and implementation features.
  • WCF, Web Services, API Integration and DevOps experience
  • Experience in an Agile development environment utilizing the Scrum methodology desired.
  • Experience with Chatbot technologies

... [Read more]

Technical Writer

  • Location: Kolkata / Mumbai (On-site)
  • Qualification: Bachelor's or Master's degree in English
  • Experience: 3+ years in writing technical content
  • The ideal candidate will be responsible for writing about technical products and services.
  • The candidate will need to form technical documentations, including case studies, whitepapers, scripts, etc.
  • He/she will need to write, edit, and strategize section updates related to UI and UX.
  • The candidate will be working closely with developers, SMEs, and product marketing team.
  • The ideal candidate will be responsible for proof-reading content and maintaining required quality on the content created.

  • Proficiency in technical writing capabilities
  • Experience in data visualization and knowledge of Microsoft and similar applications
  • Good understanding of the software products, SaaS, and content quality analytical capabilities
  • Ability to manage multiple deadlines simultaneously and work on tight schedules
  • Excellent verbal and written communication skills 

... [Read more]

Business Analyst

  • Location: Kolkata / Mumbai (On-site)
  • Qualification: Bachelor’s or Master’s degree in IT or Computer Science 
  • Experience: 5+ years in analytics and systems’ development capacity 
  • The ideal candidate will have to partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. 
  • The candidate will evaluate, analyze, and communicate requirements on a continual basis, and maintain systems’ processes, including the delivery of monthly status reports to all appropriate parties. 
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. 
  • Conduct daily system analytics to maximize effectiveness and troubleshoot problems. 
  • Develop meaningful and lasting relationships with partners for optimized system integrations, and respond to questions and concerns from managers and executives with supporting research and recommendations. 
  • Should be able to draft the solution, which is as per business requirement. 
  • He/she should be able to interact with clients for understanding business requirements and translating it into business requirement document. 

  • Proficiency in Automation, Digital Transformation, Speech to Text, AI  
  • Analytical abilities 
  • Excellent communicator with ability to translate data into actionable insights 
  • Working knowledge of Microsoft and relevant applications 
  • Capabilities in project and user-testing management 
  • Experience with data visualization 
  • Proficient technical writing capabilities 

... [Read more]

Transition Manager

  • Location: Kolkata / Mumbai (On-site)
  • Qualification: Any graduate in any specialization
  • Experience: 3+ years in leadership role
  • The Transition/Project Manager is expected to transition or migrate the process/function and provide support to the service delivery teams for such initiatives.
  • He/she will be accountable for all process migrations to Omind Technologies and deliver Shared Services Strategy in terms of pipeline and growth.
  • He/she will be responsible for planning, managing and driving the implementation of multiple medium-to-large scale process transitions or migrations or any internal projects. He/she has to negotiate and own SLAs and KPIs till the completion of the transition process, while adhering to the framework for project planning, execution, and delivery.
  • He/she will have to track action and Task Logs.
  • He/she should know the Transition Models/Approaches for an added advantage.
  • The individual will also be responsible for managing the transition of in-scope processes across the Council. He/she will be responsible for the successful execution of the transition, which will include preparation of transition and training plan, ensuring that detailed SOPs are developed and signed-off, operating metrics are aligned and approved, and processes are transitioned as per agreed SLAs.

  • Strong project management skills
  • Strong documentation skills
  • Strong presentation skills
  • Excellent MS Office knowledge (Word, Excel, PowerPoint etc.)
  • Work experience on BPO/Tech processes

... [Read more]

DevOps Engineer

  • Location: Kolkata / Mumbai (On-site)
  • Qualification: BCA / MCA / B.Tech / M.Tech
  • Experience: 4+ years
  • The applicant has to collaborate with coworkers to conceptualize, develop, and release software.
  • He/she should be able to conduct quality assurance to ensure that the software meets prescribed guidelines. Also, rolling out fixes and upgrades to software is a part of the job role.
  • Secure software to prevent security breaches and other vulnerabilities. Collecting and reviewing customers' feedback to enhance user experience.
  • Should be responsible for suggesting alterations to workflow in order to improve efficiency and success.
  • Should be able to pitch ideas for projects based on gaps in the market and technological advancements.
  • He/she must have knowledge of both front-end website architecture and back-end website development.
  • He/she will be responsibilities for creating servers and databases for functionality.
  • Should be able to ensure cross-platform optimization for mobile phones and responsiveness of applications.
  • Has to work alongside graphic designers for web design features and to See through a 
  • project from conception to finished product.

  • Type 4 DevOps 1 FTE
  • MERN Stack
  • Docker (Kubernetes)
  • Advanced MS Excel
  • APACHE (optional)
  • VBA (optional)

... [Read more]