Add transparency with an online survey on employee performances
Polls are versatile. They are usually created to cultivate instant feedback on a business's new launches, marketing ideas, campaigns, content, branding, training sessions, and so on. Omind allows organizations to run a survey to gauge employee experiences after a particular training session or a campaign and build better business insights. It offers a clear overview of the performances after every event.
Flexibility in customizing employee survey and polls
Employee survey and polls are mainly conducted over the web, while you get the flexibility to access from anywhere. With Omind’s survey and poll feature, you can either send an email newsletter to your participants or use social media to share messages. Furthermore, the polls and surveys can be customized based on the URL, sources, events, campaigns, and many more.
Quick access to accurate survey responses
Survey responses are easy to access as they are automatically uploaded into the database without any human intervention. The elimination of human intermediaries gives rise to high-end accuracy, making the data more reliable and consistent. No matter how many responses are written down, you will find all of them loaded accurately in the digital database.
Real-time and contextual surveys on the way
Businesses believe in analyzing real-time results. Running surveys and polls on Omind’s software solution, you get the scope to access and view real-time responses that contain contextual data. After every event or campaign, you can leverage this tool to gain employee insights and evaluate their experience.
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Our Testimonials
It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
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