Keep a tab on employees' sentiments
Omind enables organizations to act as per the employees’ mood. You can use our enhanced tool to check their daily moods and keep your employees happy and satisfied. Know how your employees feel about the workplace, analyze them, resolve the conflicts, and turn your team productive.
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Improve your employee morale with constant employee mood report analysis
We understand employee satisfaction and employee engagement are very important for sustainable growth in business. With constant employee mood report analysis, you can measure the efforts, analyze the employee sentiments and gain AI-powered insights to build positive employee morale. The real-time analysis report leaves no stone unturned to add transparency.
Generate feedback for high employee engagement
Our mood-operating meter aids organizations to keep the employees engaged by connecting with them and asking them for a review. Getting employee feedback on a regular basis gives you the scope to gauge the efforts and monitor the individual performance. You can easily check out the ratings and keep an eye on the progress report.
Virtual suggestions for positive employee experience
We enable employees to share their thoughts and ideas with the team whenever they want. Given this flexibility, employees feel free to express their views and opinions, improving their overall experience in the organization. Empowering employees to provide important suggestions to the team improve their value and help the business to bring better results.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
OUR Case Studies
See How Our Digital Process Automation Solutions Helped Our Clients
Kyt Streamlines Employee Management With Mind Efficiency
The Mind Efficiency module from our Mind Workplace workforce management software automates leave application, scheduling and time management for an EdTech startup. Know more about how we did it!
Improving Core HR Function Using Mind Workplace
Discover how our Mind Workplace implementation led to a 71% reduction in the time spent on processing personal information for HR department for our BPO client.