Multi-lingual Voice Bot
Omind Technologies’ develops customized interaction tool for a leading nationalized bank’s customer to increase CSAT score to 4.0+, while maintaining a resolution rate of 93%. Know how we did it; click below!
OUR Case Studies
Mind Workplace Streamlines Workforce Management and Human Resource Functions
Our Mind Workplace human resource and workforce management software reduces the time spent on core HR functions and recruitment by 71%...
Mind Workplace Enhances Employee Resource Management with Mind Efficiency
The Mind Efficiency module from our Mind Workplace workforce management software automates leave application, scheduling..
Enhancing Performance And Revenue Impact With Mind QA
Check out how our Mind QA tool helped improve the performance of collections and improved the revenue impact...
Improving Conversion Rate With Mind QA
Discover how our Mind QA tool helped increase net conversion and significantly drop the cancellation rate for...
Boosting Revenue by Integrating Mind QA Automated Quality Assurance Software
Renowned health and supplement brand increases its revenue by streamlining training and technological challenges...
Improving AHT And Customer Experience Using Mind FAQ
Check out how our Mind FAQ tool helped bring down the AHT and improve capacity to ensure better customer support...
Improving AHT With The Help Of Mind FAQ
Find out how our Mind FAQ tool helped reduce AHT by 15% and improved the call handling capability of the agents...
Multi-lingual Voice Bot
Omind Technologies’ develops customized interaction tool for a leading nationalized bank’s customer...