Host information of the entire workforce
Learning about any staff within the workplace is pretty difficult, especially when you have a growing employee pipeline. Accessing Omind’s people directory section, you can make it simpler for the managers to reach out to the workforce and fetch their detailed information. Contacting and collaborating is easier with this tool.
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Understand the organizational chart with our people directory
It takes time to understand the organizational chart, especially when you have the least idea about the workforce and the leaders. The people directory contains detailed employee information that involves job title, job designation, and classifications. Give your employees a chance to understand the organizational structure using our people directory module.
Get detailed employee data in a few clicks
Not having the correct contact details or job role information of team members can create challenges for a smooth business operation., Leverage Omind’s people directory to get access a comprehensive database that holds every detail about the staff. The information added to the directory includes name, department, position, email address, contact number, location, photo, abilities, interests, and many more.
Advance search to the employee database
Finding the desired person out of thousands of employees is no longer a time-consuming process as Omind’s people directory offers an advanced search option. Your managers can easily go for an advance search that involves sorting by name, location, job title, email, company ID, and much more.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
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