Promote Employee Engagement with Seamless Messaging Service
Every organization wants to develop a better work culture so as to meet the company goals and values. Using the messaging option, you get the scope to enhance employee engagement and improve the work environment, strengthening the relationships between the staff and the management. With Omind’s shoutbox, you can enable the HR team to share the updated information with the entire workforce and keep them engaged.
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Share Your Brand Update Without Any Hassle
Businesses can easily share their relevant information with the concerned person without putting in any extra effort. Instead of asking the managers to reach out to the team members separately and share the message, you can use our shoutbox option to distribute them in just a single click. Give Omind a try to keep your workforce engaged and informed.
Ensure Delivery Of All Messages
Getting messages from the managers or HR leaders is not just the only function of our shoutbox. You even have the option to find the unread messages from the module itself. The number of unread messages automatically gets highlighted in the icon so that no employees miss out on any messages. The shoutbox module is easy to access, offering an amazing messaging experience to the users.
Improve your employee experience using the shoutbox
Every employee wants to know more about the brand and its . Omind gives you the scope to educate your workforce with updated information in just a few clicks. You can leverage the shoutbox to share short, concise, and up-to-date business-relevant data, thus helping the staff with brand-related queries.
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It’s our pleasure to share what our customers say
The FEMS QA framework in fusion comes with a robust 360 degree approach in quality assurance...covering the entire life cycle of quality assurance the framework tracks the performance management at all level with one view. The multiple performance view in different location helps us to be calibrated and work towards improving the quality and customer satisfaction. We thank for keeping us within the FEMS QA framework across all partners for better visibility.
Subscription-based Delivery Startup, India
Mind FAQ used effectively with the upload of important business data and processes is a substantially beneficial tool for the agents to use, whilst simultaneously servicing our customers ensuring seamless and accurate information provided throughout. The dedication and efficiency of the team uploading and embellishing product knowledge into the tool has paid dividends to the effective utilization of the tool within operations.
UK’s Largest Hospitality Chain
Love Mind FAQ! I can definitely see its value and it is so useful for the team.
Energy Service Provider, USA
Even though the automation piece is still not yet complete, I can already see how this can increase efficiencies. So excited to take this forward!
Autoparts Ecommerce Brand
I would like to thank you and extend my appreciation for implementing FEMS QA framework in OYO International. Implantation of the robust FEMS QA framework helped to capture an employee’s entire QA lifecycle starting from certification, Transaction QA , TNI and Performance improvement. With 360 degree approach in the FEMS QA framework helped to improve conversion through continuous focus on transactional /special audit and tracking of agent feedback acceptance/ supervisor coaching. This high-level approach helped us to improve our business KPI and contact center performance.
India’s Largest Hospitality Chain
I love the automated queue monitoring. Very helpful, thank you.
Vehicle Shipping Company, USA
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